FILLED

ECOMMERCE EXECUTIVE - Products & Content

Product & Content Management

Join TECH4 Commerce, a dynamic and rapidly growing online retailer, as we pave our way to success. We are seeking an enthusiastic audio and tech aficionado to become an integral part of our team, ideal for someone looking for a career in ecommerce. As our eCommerce Executive your role will involve onboarding new products and creating bundled solutions on our websites and marketplace channels. In this position, you will be responsible for onboarding, maintaining, optimising, and enhancing our product pages to ensure that our customers have all the information they need.

Additionally, you will assist with marketing activities such as KPI reports, email marketing and content marketing.

Join us now, embrace your passion for music and home audio in a supportive and growth-oriented environment and be part of our exciting journey towards becoming a leader in the industry.

Your responsibilities :

Your role will involve assisting customers in selecting and maximising the use of their new speaker systems, turntables, and HiFi components.

In this position, you will be responsible for onboarding, maintaining, optimising, and enhancing our product pages to ensure that our customers have all the information they need.

Additionally, you will offer pre-sales advice to customers via email, live chat, and telephone, and continuously strive to improve our customer experience through innovative approaches, including product data, engaging content, and comprehensive after-sales support.

  • Enhance and update product pages to ensure accurate data and enticing product descriptions.
  • Create & maintain listings on marketplaces such as Amazon, eBay, OnBuy etc.
  • Onboard new products to our online catalogue, ensuring all relevant information is included.
  • Identify and implement strategies to elevate the customer experience, including optimising product data, creating engaging content, and enhancing after-sales support.
  • Assist customers with technical after-sales support.
  • Assisting with marketing activities including email marketing, content marketing and completing KPI reports.

Requirements :

  • Attention to detail and ability to optimise product pages for maximum impact.
  • Basic copywriting skills.
  • Competent with Excel / Google Sheets.
  • Customer-centric mindset, always striving to provide excellent service.
  • Salary : £20,000 - £26,000 depending on experience.
  • Perks : Staff discount, casual dress, free parking
  • Annual Leave : 20 Days Paid Holiday + Your Birthday Off
  • Location : Gosport, Hampshire

About TECH4 Commerce:

Our mission at TECH4 Commerce is to provide more value than anyone else when it comes to home audio, HiFi and accessories.

We do this by providing high-quality product listings, content and hand-picked bundles.